Heritage rooms deserve disclosure tiers, not one-size stories

Guests want lore, legal wants precision, and staff need plain language. Tiering resolves the tension without flattening the past into a single brochure paragraph.

Public tiers highlight verified anecdotes with clear sourcing. Member tiers can stretch into richer detail with consent from families or archives. Internal tiers hold contested histories with notes on what cannot be claimed aloud.

Training decks pull from internal tiers while guest-facing channels stay within public boundaries. External reviewers appreciate the paper trail, and marketing appreciates fewer midnight rewrites.