Story systems, drafted like load-bearing beams.

Velvet Harbour Academy sells education and advisory time, not guaranteed commercial outcomes. You may withdraw from a cohort before the second live session without penalty beyond documented hard costs such as printed workbooks already shipped. After that milestone, partial credit may apply toward a future studio if seats exist and your request arrives within ten business days of the missed session. We publish facilitator names in advance; if a substitution occurs, you may reschedule once at no charge. Force majeure or property-level closures are handled with credit notes rather than cash refunds when performance becomes impractical. We do not lock you into auto-renewing subscriptions; any continuation is opt-in per proposal. Disputes start with written mediation in Seoul before other remedies.

Installment schedules, if offered, total the same amount as a single payment without hidden processing surcharges beyond what your enterprise client passes through. Materials remain our intellectual property; you receive a license to use templates internally without redistribution. If a module depends on third-party scheduling widgets, their availability is outside our control and we will propose an alternate cadence. Participants agree to respectful conduct; we may remove individuals who disrupt cohort safety. Nothing here limits mandatory consumer rights available under Republic of Korea law.